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Banker customer relationship
KYC AML CFT NORMS part 1
KYC AML CFT NORMS part 2
KYC AML CFT NORMS part 3
Operational aspects of kyc and customer service
Operational aspects of kyc part 2
Opening accounts of various types of customers part 1
Opening accounts of various types of customers part 2
Types of customers part 3
Operational aspects of deposit accounts
Operational aspects of handling clearing or collection or cash
Bankers special relationship part 1
Banker special relationship part 2
Foreign exchange remittance facilities for individuals
Operational aspects of NRI Business
Foreign currency accounts for residents and other aspects
cash management services and its importance
Payments and collection of cheques and other negotiable instruments part 1
Payments and collection of cheques and other negitiable instruments part 2
Responsibility of paying bank
Responsibility of collecting bank
Anciallary Services
financial inclusion and financial literacy
customer service guidelines
Duties and rights of banker and customer rights
Grievance redressal and RBI intergrated Ombudsman scheme 2021
The consumer protection act 2019
RTI -Right to Information Act 2005
Operational aspects of NRI Business PART 2
Calculate IIBF Marks
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